Accessibility statement

This accessibility statement applies to the Creative Media public website (https://www.creative-bham.co.uk) only.

This website is run by Creative Media, a department within The University of Birmingham. We want as many people as possible to be able to use this website. For example, that means you should be able to:

zoom in up to 300% without the text spilling off the screen

navigate most of the website using just a keyboard

navigate most of the website using speech recognition software

listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

you cannot modify the line height or spacing of text

there are duplicate ID’s due to the Elementor plugin

certain parts of of our online forms are difficult to navigate using just a keyboard, specifically the date pickers

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Creative Media is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Not applicable.

Disproportionate burden

Not applicable, there are no areas of the website that could be considered disproportionate burdens.

Navigation and accessing information

User’s are able to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard.

Our forms are built with third party software (plugins) and ‘skinned’ to look like our website.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

360 imagery and video

We do not plan to further develop accessibility features in our 360 imagery and video because it is built using third party software and is exempt from meeting the accessibility regulations.

Online maps

We will try and ensure online maps are as accessible as possible by creating an accessible word document containing any essential information portrayed by the map, but online maps are currently exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap, summarised below, shows how and when we plan to improve accessibility on this site. This roadmap is subject to change, and the site will continue to be audited and adjusted.

We will check and update all images and video to ensure appropriate accessibility methods are being used (alt tags, captions etc)
We will run a full audit of the website using Silktide and begin to adjust our website accordingly based on the findings of that audit

Based on the audit on 25/09 we will be solving issues around links opening in new tabs and lists being written semantically. These will be resolved in the next three months, by 25/12.

Preparation of this accessibility statement

This statement was prepared on 16/12/2022. It was last reviewed on 16/12/2022.

This website was last tested on 26/09/2023. The test was carried out by Creative Media.